We, binder introbest GmbH & Co. KG, appreciate your visit to our website and your interest in our company and our products. We take the protection of your personal data that we collect, process and use during your visit to our website very seriously.

Below you can find information about which data we collect during your visit to our website and how we use it.

1. Responsible company

binder introbest GmbH & Co. KG
Höhenstrasse 17
70736 Fellbach
Tel. 0711/520 480 – 0
Fax. 0711/520 480 – 99

2. Data protection officer 

3. Collecting data on the website

Every time you visit our website, our system automatically collects data and information from the computer system of the computer calling up the data.  

The following data is collected:

  • IP address
  • Date and time of access 
  • Time zone difference in relation to Greenwich Mean Time (GMT)
  • Content of the request (specific page)
  • Operating system and its access status / HTTP status code
  • Data volumes transferred 
  • Website from which the request comes ('referrer URL') 
  • Browser, language and version of the browser software

The data is also stored in the log files of our system. This data is not stored together with other personal data of the user.

The legal basis for the temporary storage of the data and log files is Art. 6 (1) lit. f GDPR.

4. Data processing and purpose, legal basis

We only collect and use personal data of our users to the extent that this is necessary to provide a functioning website as well as our contents and services. In addition to the purpose set out under point 3, we also process your personal data for the following purposes, should you use the features in question:

a) Contact form 

We process your personal data provided when you use our contact form in order to process your inquiry. We shall further process the data you have provided to us if the enquiry generates further interest in our products and a pre-contractual relationship develops.

b) Brochure request

We will process the personal data provided by you when you complete the form to send you our brochure.

c) Sample box request

If you want to see one of our products at first hand, we will process the data entered into the form to send you a sample box at your request.

c) Shopping cart

If you use our shopping cart, we will process your personal data to contact you and provide you with a quote for your shopping cart. Your data will also be used for invoicing and shipping purposes for the required product.

The required information that you provide in the shopping cart is needed to process your inquiry in full. We cannot process your request without this information. We will only use any additional information that you have sent in accordance with your wishes, for example to contact you by telephone. The legal basis for the processing of this data is Art. 6 (1) lit a, b, f GDPR.

c) Promotional purposes

Once you enter into a contract with us, we will treat you as an existing customer. Your contact details will be processed in order to send you information about new products and events electronically or by regular mail, irrespective of any concrete consent.

You may object to the processing of your personal data at any time. Simply send your objection to the contact details set out under point 1.

5. Data deletion and data storage 

binder introbest GmbH & Co. KG stores personal data for as long as it is necessary to perform a service that you have requested or for which you have given your consent, unless otherwise required by law.

Should a contractual relationship with you come about, we will store your personal data until the end of the statutory and contractual retention periods.

In order to be able to provide proof in respect of information obligations and declarations of consent, we store your IP address at the point at which our forms were submitted pursuant to Art. 6 (1) lit. f GDPR until the expiry of the limitation period.

6. Recipients 

Your personal data will only be passed to third parties if this is necessary for the purpose of executing a contract or for invoicing purposes (taking account of Art. 28 GDPR on order processing) or if you have previously provided consent. We will not sell your personal data to third parties. Data will only be transferred to public bodies and authorities that are authorised to receive information within the framework of mandatory provisions of law or if this is required by a court ruling.

7. Security

binder introbest GmbH & Co. KG uses technical and organisational measures to protect your data against accidental or intentional manipulation, loss, destruction or unauthorised access. Our security measures are continuously improved in line with technical developments.

8. Cookies

This website uses cookies. Cookies are small text files that are sent from the web server to your PC and are usually stored on your hard drive. These are not programmes that can cause damage to the user’s PC. Cookies enable us to determine whether you visit our website again.

When accessing our website, you are informed about the way in which cookies are used. By providing your consent, the cookies you agree to are used. You can amend or revoke your consent to the use of cookies in the Cookie settings.

9. Google Analytics

We also use cookies on our website which enable us to analyse the user’s surfing behaviour. 

They make it possible for the following data to be transmitted:

  • Frequency of page views
  • Number of users
  • Jump rate (rate at which a page is closed after being accessed)
  • Session duration (average duration per user)
  • Country from which the website is accessed
  • Use of website functions
  • Which page is selected and how often
  • Website from which the user comes
  • Booking conversion rate (number of users of the website who book a service)
  • Region from which the user comes  
  • Device and device category with which the user accesses our website

This website uses Google Analytics, a web analysis service provided by Google Inc. (‘Google’). Google Analytics uses so-called cookies which are text files placed on your computer so that an analysis can be made of how you use the website. The information generated by the cookie about how you use this website is transferred to a Google server in the USA and stored there. This website uses Google’s IP anonymization tool ‘_anonymizeIp()’ which enables the IP addresses of users of Google within the member states of the European Union or other signatory states to the Agreement on the European Economic Area to be abbreviated beforehand. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and abbreviated there. By order of the operator of this website, Google uses this information to evaluate how the website is used by the users, to compile reports on the website activities and offer other services associated with the use of the website and the internet to the website operator. The IP address transmitted by your browser in the context of Google Analytics is not combined with other Google data.

Google is the recipient of this data.

The data processed by the cookie is transmitted to Google in the USA. Please note that government agencies or secret services may have access to this information. The data processed by the cookie is transmitted to the USA in accordance with the Privacy Shield. For more information on the certification, please visit The data processed by the cookie will be deleted by us after 26 months, or after revocation of consent. We check once a month whether there is a need to delete any cookie data.

You can revoke your consent at any time with effect for the future. Please use our cookie tool for this or download the browser add-on that prevents Google cookies from being set from the following link:

The legal basis for processing personal data using cookies is Art. 6 (1) lit. f GDPR.

We process the Google Analytics cookies mentioned above on the basis of your consent pursuant to Art. 6 (1) lit. a GDPR in order to evaluate our website and improve the reach and efficiency of advertisements. When you access our website, the consent text is displayed. If you select ‘Change’ and select ‘Accept’ for ‘Cookies for statistics’, and then click ‘Save cookie settings’, the Google Analytics cookies will be set and the data is processed as described under 9. The Google cookies will not be set if you do not check any checkboxes or make any amendments in the cookie tool.

You can find information about the external provider here: Google Ireland Limited, Gordon House, 4 Barrow Street, Dublin, D04 E5W5, Ireland, Fax: +353 1 436-1001. User conditions:, summary of the privacy policy:, privacy statement:


We use the service reCAPTCHA from Google Ireland Limited. The purpose of this service is to identify what are known as bots and it is used on our contact forms. Your IP address and any additional relevant data are transmitted to the service provider. For further information, see the service provider’s data protection declarations under

11. Google Maps

We use Google Maps on our website. Google Maps is an offering by Google Inc., 1600 Amphitheatre Parkway, Mountain View, California 94043, USA. This service enables us to display interactive maps and permit users to use the map function conveniently.

When you visit our website, Google is notified that you have accessed the corresponding subpage. This is done irrespective of whether you have a Google user account or not. If you have a Google user account and are logged on when you visit our website, this data is allocated directly to your Google user account. If you do not want the data to be merged with your user account, you need to log out before clicking the button. Google uses this data not only to create user profiles, but also for advertising purposes, market research and to tailor what is displayed on the webpages you visit. You may opt out of the creation of such usage profiles. However, you must submit any such opt-out directly to Google.

The Google data protection declarations contain further information about the type and scope of data processing. You can access further rights, configuration options and other information to protect your data at:

Google also stores and processes your personal data in the USA, which is why it has committed itself to the EU-US Privacy Shield

12. Revocation and opt-out

You can revoke your consent at any time. You may submit your revocation in text form to binder introbest GmbH & Co. KG via the contact details stated in the legal notice or under The revocation of consent shall not affect the legality of any data processed in accordance with the consent given by you before it was revoked.

You may also opt out of processing under Art. 6 (1) lit. e, f GDPR if the conditions in Art. 21 (1) GDPR apply.

13. Links

This page contains links to websites of external operators. The links were carefully checked before they were activated. A possibility still exists, however, that changes are made to the content by the respective operator. This privacy statement only applies to the website of binder introbest GmbH & Co. KG. No liability is assumed for the content or correctness of the privacy statements of websites of other providers. To obtain information on the privacy statements of the other providers, please examine their websites or contact the respective provider.

14. Rights of data subjects

binder introbest GmbH & Co. KG offers its customers the right to information, correction, data portability, deletion or restriction of processing, as well as the right to object to data processing in accordance with Art. 6 (1) lit. e, f GDPR. Send your request to: 

If you believe that the processing of your data violates data protection regulations or that your data protection rights have otherwise been violated in any way, you can complain to the responsible supervisory authority.


binder introbest GmbH & Co. KG
Höhenstrasse 17
70736 Fellbach
Tel. 0711/520 480 – 0
Fax. 0711/520 480 – 99